F.A.Q.

Anyone can ride Onewheel with a little instruction and practice. Onewheel is packed with technology that actively helps to keep you balanced. You don’t have to be a pro surfer or circus performer to figure it out. Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 15 minutes. Tens of thousands of people of all ages and skill levels have learned to ride and we have personally introduced over two hundred people to the Onewheel in Belgium.

Anyone can ride Onewheel with a little instruction and practice. Onewheel is packed with technology that actively helps to keep you balanced. You don’t have to be a pro surfer or circus performer to figure it out. Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 20 minutes. Tens of thousands of people of all ages and skill levels have learned to ride and we have personally introduced over two hundred people to the Onewheel in Belgium.

No previous board sport experience is required to ride a Onewheel. Onewheel riders range from avid snowboarders, surfers, skaters, to people who have never been on any type of board in their life. If you do have any level of board sport experience, you may feel a more natural click with your Onewheel and be able to ride more confidently. 
Like anything else, it takes time and practice to become an expert, but in general, most people claim that they feel comfortable riding it within the first 20 minutes of riding a Onewheel. Half the fun of the sport is practicing and seeing your own ability and confidence grow while riding it until it feels like an extension of your body.

Onewheels are recommended for riders 14 years of age and older. Lighter riders may struggle to engage the board, so we recommend trying a board to make sure your child can ride safely. 
There is no maximum age limit. There are riders of all ages and it is never too late to start riding a Onewheel. All you need is good physical mobility.

There is a suggested rider weight limit of 125kg on Onewheel XR and 110kg on Onewheel Pint. Heavier riders may notice decreased range and hill climbing capability. Caution is advised as the motor and battery of the board will be under greater strain, which may affect performance and capabilities.

Onewheel boards have no problems climbing hills up to 15% grade. Plus, they have regenerative braking so you can recharge on the way down.

Onewheels have Regenerative Braking which gives your Onewheel battery extra juice while you brake/slow down, especially going down hill. We recommend riders that live on top of hills to not fully charge their boards (80% of the battery is advised). This can prevent the board from overcharging (charging past 100% due to regenerative breaking) when traveling downhill on a full charge.

Onewheels can go off-road and can tackle almost any terrain. Dirt, sand, grass, gravel, you name it. If you’re serious about riding off-road, Onewheel XR and GT models are the kings of shredding trails, but the Pint-X and Pint-S aren’t afraid of the challenge either.

Yes, Onewheel is safe to ride and tens of thousands of riders enjoy riding Onewheel safely everyday. Like any boardsport, there are inherent risks to riding, but if you learn the basics, stay within your limits, and take time to practice you can enjoy Onewheel’s amazing riding experience with confidence every time you step on your board. 
Onewheel doesn’t have to be an adrenaline sport, in fact, it’s probably the easiest boardsport in the world. With a large air filled tire, Onewheel can ride over bumps and cracks in pavement easily. It’s important for riders to always wear a helmet while riding and respect the board's limits and the pushback safety feature.

Pushback is a safety feature that lets the rider know they have reached the limits of the board and that they need to lean back and slow down. During Pushback, the nose of the board will lift gradually, signaling the rider to shift their weight back to slow down. It is absolutely critical to rider safety that Pushback is always respected. Pushback is not an arbitrary speed limit that we have decided upon to hold you back. It defines the actual limit that the board can safely go based on a number of parameters including tire pressure, rider weight, terrain, speed, charge levels, etc. If riders choose to ignore the Pushback warning and continue to lean forward, they can get seriously injured.

No. Onewheels are water-resistant, not waterproof. They can withstand some moisture, but we recommend taking extra caution when riding in or near water and drying your board completely before charging to avoid damage.

Yes, but be aware that riding in colder temperatures can affect the performance of the board. One key thing is to make sure the board is always being stored inside.

Be very careful when riding on ice or snow, it can be slippery. Also be aware that riding in colder temperatures can affect the performance of the board. Keeping your board in the cold can cause damage to your tire, motor, and battery. You may receive an error message if your battery level is too cold or runs out of power prematurely. In that case, you’ll need to bring it back inside. Also keep in mind that when snow melts, it becomes water. Electronics and water aren't good friends.

Off-road is where the Onewheel thrives. The Onewheel is designed to tackle all terrain, but it is important to keep in mind that the board is ultimately still an electronic device and water-resistant, not waterproof. Damage or breakage can be caused by rusting in a very wet environment. 

When riding on the beach, it is necessary to assess the nature of the ground and the riding conditions. Sand accelerates the natural wear and tear of the board. Coarse grains of sand may affect product function and cause issues. It is not uncommon to find that sand has caused damage or that a fault has been caused by jammed mechanisms. 

Anyone can ride Onewheel with a little instruction and practice. Onewheel is packed with technology that actively helps to keep you balanced. You don’t have to be a pro surfer or circus performer to figure it out. Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 15 minutes. Tens of thousands of people of all ages and skill levels have learned to ride and we have personally introduced over two hundred people to the Onewheel in Belgium.

Anyone can ride Onewheel with a little instruction and practice. Onewheel is packed with technology that actively helps to keep you balanced. You don’t have to be a pro surfer or circus performer to figure it out. Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 15 minutes. Tens of thousands of people of all ages and skill levels have learned to ride and we have personally introduced over two hundred people to the Onewheel in Belgium.

To ride a Onewheel, stand with feet shoulder-width apart, perpendicular to the board, and activate it on level ground. To do so, step with your rear foot on the rear footpad. Then put your front foot on the front footpad. Engage the pressure-sensitive pad by keeping the board horizontal, then gently lean forward to accelerate and lean back to slow down. Maintain a low center of gravity, keep knees bent, and turn by shifting weight to your heels or toes.

For more explanations, check out our YouTube video for beginners.

All Onewheels come with two footpads, the "front" footpad and the "rear" footpad. To determine which one is the "front" and which one is the "rear", simply put the wheel down on a level surface. The board should naturally lift on one side. The raised side is considered the "front" footpad. 

The "front" footpad is different from the "rear" footpad because it contains pressure-sensitive sensors to detect the rider. It is important to understand how this footpad works because it is ultimately how your board knows you are riding: each "front" footpad is split into two halves; the left half and the right half. In order for the motor to engage, both sides of the footpad must have pressure on them and the board must be brought up to a level position.

The heel lift method: the preferred method to dismount the board is to slow the board to a standstill by leaning backward to decelerate. Then once at a standstill, you can lift the heel of the foot that is on the sensor and the board will disengage. The board is designed to disengage when one sensor does not detect pressure at a speed slower than 3 km/h. So the Onewheel will dismount by slowing to a stop and removing your foot from one side of the rider detect area (front footpad) by lifting the heel or shifting the foot. 

The bailing method: another method for dismounting the Onewheel is to jump off the board once you have reached a standstill. Make sure to jump off with both feet simultaneously and only once you have reached a complete stop. Always remove both feet at the same time. The motor will remain on if you keep your front foot on the rider detect area. There is a chance the board will tip over on its side and possibly scratch the rails. If you jump off the board while at speed, the board can continue a short way without a rider and cause damage or risk of injury. 

For more on best tips and techniques on dismounting check our YouTube video for beginners.

We recommend firm skate shoes with flat bottoms and good protection. Avoid sandals and shoes with very soft foam soles such as cushioned athletic shoes or shoes designed to have memory foam soles. Also avoid shoes with very thick, heavily treaded soles.

To clean a Onewheel, we recommend using a damp cloth to wipe down the rails, the tire and the bumpers, and using a grip tape eraser or a stiff brush to clean the footpads. Don't use a soaked cloth and never use a hose or a power washer. Avoid getting the charging port or sensitive electronics wet. You can use compressed air to remove stubborn dirt and debris from crevices but do not blow compressed air directly into the motor bearing seals. Let the board dry completely, ideally standing up. Make sure the board is completely dry before charging. 

Storing a Onewheel for a short period (a few days to a few weeks) requires maintaining proper battery levels and environment to prevent damage. The goal is to keep the battery stable, so never keep the board stored at 0% or 100% for a long time.

Make sure to wipe the board off fully after and get all debris off and let it fully dry out before charging. The board is not waterproof, but water-resistant. Store the board at mild temperatures (10°C-25°C). Never leave the board in extreme cold or heat for prolonged periods of time as it can severely damage the battery.

Using a Onewheel stand can save space, but keeping it on the ground is fine. 

Anyone can ride Onewheel with a little instruction and practice. Onewheel is packed with technology that actively helps to keep you balanced. You don’t have to be a pro surfer or circus performer to figure it out. Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 15 minutes. Tens of thousands of people of all ages and skill levels have learned to ride and we have personally introduced over two hundred people to the Onewheel in Belgium.